Services + Solutions
Network Managed
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Complete Network Management. One Partner.
From firewalls to firmware, Montel's managed services deliver 24x7 monitoring, issue response, and expert consulting to ensure network uptime, compliance, and performance.
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Core NMS
Essential daily operations handled by our team—monitoring, managing, and maintaining your network around the clock.
Network Monitoring
24x7 real-time monitoring of network devices, performance, and connectivity.
Incident Response
Identification, escalation, and resolution of network issues under SLA.
Configuration Management
Backups, documentation, and change control for all managed devices.
Patch & Firmware Management
Regular updates and security patching for switches, firewalls, and routers.
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Security NMS
Protect your perimeter, users, and endpoints with continuously managed firewall and security configurations.
Firewall Management
Configuration, monitoring, and ruleset updates
VPN Management
Remote access and site-to-site VPN support
Intrusion Detection
IDS/IPS deployment and alerting
Network Access Control (NAC)
Secure onboarding and segmented access
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Optimization & Consulting
Strategic network improvements through audits, planning, and expert guidance to improve performance and future-readiness.
Network Assessments
Design, performance, and security evaluations
Capacity Planning
Infrastructure forecasting based on growth
QoS & Traffic Shaping
Prioritization of critical applications
Cloud Integration
Secure links to Azure, AWS, and other services
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Reporting & Compliance
Transparent reporting and documentation to meet internal expectations and regulatory standards.
Monthly Reports
Summaries of uptime, incidents, and changes
Compliance Support
Technical guidance for HIPAA, CJIS, PCI, etc.
Executive Dashboards
Visual KPIs and real-time network health metrics
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Add-Ons (Optional)
Supplement your managed services with hands-on support, planning, and coverage beyond the core offerings.
24x7 Help Desk
Tier 1 or end-user support team.
Site Surveys
Wireless/wired network validation.
Onsite Support
Critical dispatch for high-impact issues.
Disaster Recovery Planning
Resilience strategies and fallback configurations.